Privacy Policy
How information is collected, used, protected and managed across the website and client portal.
Information we collect
We may collect enquiry details, account information, project records, uploaded documents, communications, approval responses, payment milestone information, usage logs and security data required to operate the service.
How information is used
Information is used to respond to enquiries, deliver consultancy services, manage projects, produce reports and financial analysis, support customers, maintain security and improve platform operation.
Project confidentiality
Client users are restricted to projects connected to their account. Internal records and other customers’ data are not intended to be exposed through the client portal or public AI assistant.
AI processing
Where enabled, authorised content may be sent to configured AI services for retrieval, drafting or assistance. Access controls and visibility settings determine the information available to public, client and staff AI experiences.
Retention and security
Records are retained as required for service delivery, audit and legal obligations. Reasonable access controls, password protection, session controls and activity logs are used; no internet system can guarantee absolute security.
Your account
Users can update profile information, change passwords and request account support through the portal. Contact us for correction, access or deletion requests subject to project and legal retention requirements.
Last updated: 21 Sep 2026